How to Avoid Getting Scammed By a Commercial Cleaning Company

Because of the coronavirus pandemic that never seems to end, commercial cleaning services have never been in more demand. Business owners and commercial real estate owners want their customers, employees and tenants to feel safe entering their establishment. They want a trustworthy, reliable commercial cleaning provider to help them maximize the cleanliness of their facility.

Because of the rising demand for commercial cleaning services, you may have noticed an increase in commercial cleaning companies in your particular area. While some of these companies may be legit, a good number of them are likely scams. These cleaning companies will take your money and give you less than satisfactory cleaning services.

Fortunately, there are steps you can take to help you avoid getting scammed by dishonest, fraudulent commercial cleaning companies. Here are our best tips for vetting a commercial cleaning company and determining whether its services are right for your business or commercial property.

1. Conduct Your Own Background Research

Since the start of the pandemic, there has been a noticeable increase in the number of commercial cleaning companies on the market. When hiring a commercial cleaning provider in Phoenix, Arizona, it is important to carefully vet each potential candidate on your list. You should conduct your own background research, looking intently at the company’s online presence and customer reviews on Google and other trustworthy sites. At the very least, you should review the company’s website, social media platforms, commercial cleaning services, and Google My Business page.

You should also type the company’s name into Google to see whether any negative news sources show up on the first page. If your gut tells you that something is off about a particular company, then chances are you are right and should continue looking for a legitimate commercial cleaning company in your area.

2. Pay Attention to the Claims a Company Makes

When conducting your own background research, you will notice that many cleaning companies have a list of certifications listed prominently on their website. You should look carefully at a company’s list of certifications to see if any are fake or are irrelevant to your cleaning needs. If a company claims to have certifications from the EPA, CDC or WHO, then you should immediately cross its name off your list of potential candidates. These health organizations do not offer commercial cleaning certifications.

Additionally, you should look at the cleaning products that each company claims to use. Many fraudulent companies will say their cleaning products are effective at eliminating the coronavirus. However, upon further inspection, you may discover that a company’s cleaning products are no better than your average disinfectant. You can vet a company’s claims by asking for the product’s EPA registration and by getting a list of active ingredients the product contains. If a cleaning company refuses to provide you with this information, then you know to continue your search elsewhere.

3. Ask the Following Important Questions

Sometimes, the only way to determine whether a cleaning company is legitimate is to give them a call and schedule an initial consultation. During your appointment, you should come prepared with a list of questions to ask. The following questions will help you decide whether a commercial cleaning company is being upfront and transparent about its cleaning services.
 

• Are the cleaning chemicals you use safe for commercial use?
   
• What type of cleaning equipment does your company use?
   
• How much do your coronavirus disinfection services cost?
   
• Can I see your company’s license and insurance registration?
   
• Are there any current or former clients I can speak with to inquire about your services?
   
• What is your company’s method of quality control?
   
• How available is your scheduling?
   
• What is your preferred method of communication with clients?

Are You Looking for a Legitimate Commercial Cleaning Company in Phoenix, Arizona?

If so, then Compass Cleaning Solutions may be the right choice for you. With over 15 years of commercial cleaning experience, you can rest assured knowing that your facility or office space is in good hands. In addition to coronavirus disinfection services, we offer a range of commercial cleaning services to suit your particular needs.
 

• Business tenant turnover cleaning
   
• Day porter services
   
• Event cleaning
   
• Janitorial cleaning
   
• Medical and healthcare cleaning
   
• Office cleaning
   
• Restaurant cleaning
   
• School disinfection services
   
• And more!

For more information about our ethical and trustworthy commercial cleaning company, contact us today at 602-606-7900. We look forward to answering your questions and explaining our company values to you during an initial consultation.